What we collect and why

Website interactions

When you browse our marketing pages or applications, your browser automatically shares certain information such as which operating system and browser version you are using. We track that information, along with the pages you are visiting, page load timing, and which website referred you for statistical purposes like conversion rates and to test new designs.

Cookies and Do Not Track

A cookie is a piece of text stored by your browser. It may help remember login information and site preferences. You can adjust cookie retention settings in your own browser. To learn more about cookies, including how to view which cookies have been set and how to manage and delete them, please visit: www.allaboutcookies.org.

Voluntary correspondence

When you write Pixby with a question or to ask for help, we keep that correspondence, including the email address, so that we have a history of past correspondences to reference if you reach out in the future.

Mobile app permissions

By default, we have access to the network to ensure the app can connect to and communicate with the Internet. In most cases, we ask for permission just-in-time so that you can decide if you want to grant access to things like location and calendar.

It's impossible for our apps to try to use a sensitive OS feature without requesting access explicitly from you, so you'll always know exactly when and what we're requesting.

When we access or share your information

Our default practice is to not access your information. The only times we'll ever access or share your info are:

To provide products or services you've requested. We use some third-party services to run our applications and only to the extent necessary.
To help you troubleshoot or squash a software bug, with your permission.
To investigate, prevent, or take action regarding restricted uses.
When required under applicable law.

How we secure your data

All data is encrypted via SSL/TLS when transmitted from our servers to your browser. Your packing lists are stored in your personal iCloud account and are not accessible to us.

Location of site and data

Our products and other web properties are mainly, but not exclusively, operated in the EU. To provide you with the service, we may also store, process, and transmit data to the United States and locations around the world.

Changes & questions

We may update this policy as needed to comply with relevant regulations and reflect any new practices. If you have any questions, please contact us!

Pack, Repeat policies are open source, licensed under CC BY 4.0. Adapted from the Basecamp open-source policies.